As part of our service commitment, as applied by this store, applied consistently, shipping is available only to valid addresses in the United States. Operationally, throughout the applicable process, free standard shipping is provided on every U.S. order with no minimum purchase.
Cancellations, Returns, and Taxes Explained
To keep expectations transparent, as part of this policy, stated directly, an order may be cancelled before shipment. For completeness, throughout the applicable process, after shipment, returns and exchanges follow our Refund Policy. In application, throughout the applicable process, taxes are collected as required by applicable law.
Tracking Explained
For clarity, for customer clarity, as the controlling customer standard, A tracking number is provided for every order after shipment. For that reason, within the process described here, tracking may take a short time to become active in the carrier system.
Our Address Accuracy and Delivery Issues Standard
To keep expectations transparent, within our published terms, presented without ambiguity, customers are asked to provide a complete U.S. delivery address. In application, as applied by this store, contact our support team promptly about a damaged parcel, an incorrect item, or a tracking status that indicates a delivery problem.
Order Processing: Key Details
Our policy is designed so that for shoppers reviewing this page, presented without ambiguity, orders submitted through the store are processed in 1–2 business days, Monday through Friday, excluding U.S. public holidays.
Estimated Transit Time: Key Details
To avoid uncertainty, as a practical service rule, as part of a dependable process, after the carrier receives the parcel, standard transit normally takes 4–6 business days. At the same time, for customer clarity, carrier, weather, peak-volume, and address issues can affect estimates.
Store Contact and Service Information
To make the process easy to understand, as part of the customer agreement, for a clear commercial understanding, Store name: Sun Bum
To make the process easy to understand, to keep the record precise, with the customer impact made clear, Service email: Support@SunBuf.shop
To explain how this works, for eligible U.S. orders, expressed in customer-ready terms, Merchant phone: 8563666625
As a straightforward operating rule, as a practical service rule, set out transparently, Merchant/return address: 96 Mission St, Baltic, CT 06330, US
As a straightforward operating rule, for shoppers reviewing this page, stated directly, Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/New_York).